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Team Manager Branch Ops
| Company | Owens & Minor |
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| Location | El Segundo, CA, USA |
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| Salary | $54168 – $68125 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Degree in management or training in team leading is a plus
Responsibilities
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Perform quality checks on individual work performance, identify training needs, and provide coaching
- Ensures team members complete order processing using current tools, processes and technology
- Oversees engagement of patients and referral sources in order status, ensuring timely follow-up as needed
- Responsible for front desk reception area and the supervision of Branch Coordinators
- May assist in implementing new policies and programs
- May assist Sales when necessary to maintain contact with major accounts and key referral sources within branch territory
- Performs other duties as required
Preferred Qualifications
- Patient-Focused
- Action-Oriented
- Collaborative
- An Effective Communicator
- Energetic & Passionate
- Relationship Builder
