Citi Commercial Bank – Client Executive – Vice President
| Company | Citigroup |
|---|---|
| Location | San Francisco, CA, USA, Los Angeles, CA, USA, Tampa, FL, USA, Miami, FL, USA, New Castle, DE, USA, Chicago, IL, USA, New York, NY, USA, Irving, TX, USA |
| Salary | $129840 – $194760 |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA |
| Experience Level | Senior, Expert or higher |
Requirements
- University degree required
- MBA Preferred
- Proven track record of successful client focused activity
- Advanced problem solving skills
- Excellent interpersonal skills
- Committed, trusted team player
- High energy and initiative
- Effective time management and organizational skills
Responsibilities
- Serve as the Voice of the Client within Citi, driving improvements in client satisfaction
- Align with global and regional teams to ensure seamless delivery of Citi’s end-to-end client experience
- Conduct strategic client reviews and design action plans to ensure relationship growth, retention, and optimal onboarding
- Support and manage client escalations
- Partnership forums – providing constructive feedback to groups
- Provide guidance/direction to partners across the CCB and TTS
- Remove obstacles/gaps that create negative client experience
- Assist with development of tools that support the Client Success organization
Preferred Qualifications
-
No preferred qualifications provided.