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Manager – HR Shared Services
| Company | Snowflake |
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| Location | Menlo Park, CA, USA |
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| Salary | $126000 – $175300 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years experience in HRSS, with 2-3 years managing an international team.
- Strong working knowledge and understanding of regional HR legislation/employment laws, principles, policies and procedures.
- Strong working knowledge of HR Technology, preferably Workday (HCM) and ServiceNow, is highly desirable.
Responsibilities
- Collaborate with People Operations leadership to design, enhance, and streamline global HR processes and systems, ensuring operational excellence and alignment with department goals.
- Provide strategic and hands on leadership to a global HRSS team, including performance management, training and career development.
- Consult with key stakeholders and HR Centers of Excellence (COEs) to understand business needs, undertake the implementation of key programs and support the improvement process.
- Work with People Operations leadership to drive the global expansion and standardization of HR shared services processes, ensuring scalability and alignment with business growth across all countries.
- Partner with HR Centers of Excellence and cross-functional teams to implement programs and tools that meet the evolving needs of the business and workforce.
- Be a go-to resource for complex issues, while supporting and developing the team to deliver high-quality service and continuous improvement.
- Stay ahead of change, reprioritize quickly when needed, and bring a proactive approach to problem-solving and execution.
Preferred Qualifications
- Ability to work independently in a fast paced environment.
- Excellent verbal and written communication skills; exceptional attention to detail.
- Strong project management skills and proven organizational skills.
- Excellent collaboration skills – comfort managing up and across the organization, with strong credibility and ability to influence leaders and team.
- Ability to manage workload and projects across different time zones.
- Demonstrates strong change management capabilities, with careful consideration of technology, process, and system implications.
- Comfortable managing both strategic and tactical responsibilities.
