Director – Contests & Incentives

Director – Contests & Incentives

Requirements

• 10+ years of experience in consulting / finance / analytics or sales, with 15+ years strongly preferred.
• 5+ years of managing teams and strategic planning required.
• Auto industry experience a must, ideally in sales or finance.
• Ability to interact effectively with people at all levels of the Company including executive leadership and members of our parent company.
• Purchasing and vendor management experience including contract and scope of work development required.
• Previous experience designing incentive programs, budget development, and tracking and management techniques required.
• Advanced experience with the Microsoft Office Suite applications (PowerPoint, Excel, etc.).

Responsibilities

• Lead the strategy and design of monthly Dealer and Consumer incentive programs, gathering input and feedback from the Regional Sales teams, Sales Operations, Finance, Marketing, and other departments, to build consensus and drive the approval process.
• Develop quantitative incentive program analysis and model forecasting programs, leveraging a wide range of demand sensing inputs (e.g., PIN+, Market Scan, S&P Global) and incorporating MMNA sales performance and objectives to guide MMNA executive decision-making.
• Construct consumer programs which optimize sales that are both geographic and inventory driven to laser focus MMNA’s incentive budget where it can be most efficient and effective.
• Lead development of Dealership Sales Performance Programs and dealership objectives that increase the focus from our dealer partners’ management and sales consultants to sell Mitsubishi vehicles.
• Manage vendors and service providers by defining scope of work and ensuring delivery of goods/services, monitor and drive performance, and raising the level of program effectiveness.
• Continuously redefine and simplify business strategies, structures, and processes; apply technology and process improvement to enhance group capabilities and competitiveness. Liaise with IT to ensure that departmental technology needs are met.
• Generate energizing communication materials to launch the programs and maximize dealer engagement.
• Lead the relationship between MMNA and our preferred finance partner (Santander) as we work towards the mutually beneficial goal of selling more vehicles which are financed and serviced by our partner. Ensure smooth implementation of APR and Lease programs structured to optimize sales volume within monthly budgets.
• As a member of MMNA’s Leadership Team, influence and support the Company’s overall business goals and strategies, working cross-functionally to align with other leaders, particularly stakeholders across the customer journey and experience, and identify opportunities for business synergies and common strategies.
• Align frequently with internal stakeholders across the customer journey, including CX, Marketing, Aftersales Marketing, Business Development, Product Planning, and Dealer Development, to ensure that information and strategy is shared and strategies are aligned to increase performance through consistency and collaboration.
• Develop Annual Business Plan and closely monitor Operational Plan budgets, always keeping a watch for areas that require pivoting to maximize MMNA operational excellence, while also maintaining a view on the long-range vision consistent with MMNA’s Momentum 2030.
• Make presentations and lead meetings with Executive Committee and other Company leadership to report key qualitative and quantitative department metrics, as well as the development of new initiatives and strategies and changes in relevant market conditions.
• Manage executive approval process for all Consumer and Dealer incentive programs.
• Lead the C&I team through effective coaching, counseling, and providing opportunities for growth and development. Foster an environment of open, honest communications, teamwork, creativity, and high involvement. Utilize the diverse talents of the team by efficiently managing materials and budgets while focusing on the goals and visions of the company.
• Identify strategies, goals, and key performance indicators for the C&I team; assess the team’s success and market competitiveness based on these metrics.
• Manage the activities of C&I team members by providing opportunities for growth and development, by fostering an environment of open, honest communications, teamwork, creativity, high involvement, and productivity and efficiency.
• Inspire the C&I team to deliver creative, future focused initiatives, ensuring the team is optimized to accomplish the team’s strategic goals and KPIs.

Preferred Qualifications

No preferred qualifications provided.