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Account Manager
| Company | Dr. Squatch |
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| Location | Toronto, ON, Canada |
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| Salary | $100000 – $115000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5-8 years of Sales, Business Development, or Account Management background in CPG – preference for prior category experience in personal care or wellness selling Natural Products into traditional Retail
- Proven selling and negotiation skills
- Strong relationships or prior experience working with tier 1 Grocery, Drug, Mass, and Natural retailers in Canada or the UK
- Proven success in achieving aggressive sales goals
- Prior experience managing multiple brokers or direct reports
- Deep understanding of the Canadian retail landscape and what best-in-class account management looks like
- Ability to travel when necessary
- Organizational skills and ability to prioritize and manage multiple initiatives at the same time
- Excellent communication and selling skills
- A solid understanding of Syndicated retail data and Customer POS data with an ability to draw conclusions and create brand stories to sell in to customers
- Ability to bring insight to action – use data to understand issue and opportunity and come up with creative ways to accelerate growth
Responsibilities
- Develop and maintain strong relationships with key retailer partners, wholesalers, and distributors to grow Dr. Squatch’s presence as an omnichannel brand.
- Negotiate contracts, terms, shopper marketing, and promotional opportunities.
- Manage broker teams through strong leadership, clear communication, and prompt feedback.
- Collaborate with the Canada Retail Sales to develop tactical plans to encourage trial, market share growth, and household penetration through retail channels.
- Present business reviews internally to drive direction and strategic investment across Canada including category trends, competitive activity, and consumer insights.
- Fully own P&L for grocery, natural and whitespace accounts to achieve profitability and revenue targets and develop strategy for trade promotions & customer spending by account.
- Own the development and presentation of sales line reviews, internal/external business reviews, promotional strategy/cadence, and retail insights.
- Manage gap closing initiatives with retail and broker partners through Ad hoc analysis and internal alignment for growth opportunities.
- Collaborate with cross-functional Dr. Squatch product, operations, and marketing teams to ensure all new item launches and initiatives are flawlessly executed in your accounts.
- Own forecasting/actualization of spend, sell-in, and sell-out for all managed retailers.
- Provide key inputs for account-specific demand planning.
Preferred Qualifications
- Experience working in the consumer products industry in mass and/or grocery channels in Canada is highly preferred
- Someone who gets things done without perfect resources is innovative and works with a sense of urgency
- Someone who has high standards takes ownership and is invested in the outcome
- Someone who proactively helps others stays positive and has a good sense of humor
