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Sales Operations Manager
| Company | Blend |
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| Location | United States |
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| Salary | $89000 – $105000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years of experience in GTM Operations, Revenue Operations, or Sales Operations.
- Proven experience as a Salesforce (SFDC) Administrator, including user management, workflow automation, and dashboard/report creation.
- Hands-on experience administering DealHub or a similar CPQ tool.
- Strong understanding of sales forecasting processes and pipeline analytics.
- Excellent analytical skills with the ability to interpret data and drive actionable insights.
Responsibilities
- Serve as the primary analyst for Salesforce (SFDC) across GTM teams.
- Review and maintain user roles, permissions, and data integrity; implement and maintain SFDC internal controls to ensure financial reporting accuracy and adherence to SOX.
- Implement and optimize workflows, automations, dashboards, and reports.
- Act as the first line of support for GTM-related SFDC issues and enhancements.
- Create custom reports, dashboards, and metrics for GTM.
- Own regular forecasting deliverables and reporting in support of Finance.
- Analyze pipeline data and performance metrics to support business decisions.
- Create and maintain dashboards and reports for cross-functional visibility.
- Collaborate with Revenue Leadership to ensure accurate forecasting inputs.
- Act as the project manager for all GTM-related SFDC initiatives.
- Manage the ticketing process, including intake, prioritization, and delivery tracking.
- Collaborate with cross-functional teams (RevOps, Sales, Marketing, Finance) to gather requirements and coordinate execution.
- Drive alignment between technical solutions and GTM.
Preferred Qualifications
- Nice to have: public company experience and/or exposure to SOX compliance in SFDC.
