Manager – Comcast Business Vendor Tools

Influence and execute programs that drive onboarding and adoption of external, vendor owned and managed CB tools.
Steward the delivery of new tools introductions and/or feature enhancements to existing tools.
Own and manage complex programs and initiatives through implementation.
Work with Vendors and HQ stakeholders to advocate for investment and enhancements, addressing highest priority business needs and opportunities.
Translate ‘what’ and ‘why it matters’ into ‘how’ and ‘why now’ insights and value propositions that resonate with other stakeholders and end users.
Work cross-functionally to ensure understanding and alignment across HQ, Division and Region stakeholders and decision makers.
Utilize data and leverage feedback to bring forth creative, ‘game changing’ ideas that will continuously evolve the ecosystem.
Influence vendor evolution and steward vendor onboarding and integration opportunities.
Understand barriers to engagement, and work with Marketing, Channel Strategy, Channel Effectiveness, Ops and Sales teams to identify and lead programs that drive greater adoption.
Work with functional leaders to identify, promote and introduce programs that drive improved performance.
Identify and engage in process optimization efforts as required.
Recommend Key Performance Indicators and drive alignment on performance scorecard.
Prioritize efforts and engagements that result in high user engagement and experience, and that ultimately delivers CB goal attainment.

Some combination of coursework and experience, or extensive related professional experience may be considered.