Program Coordinator – Meetings & Events

Program Coordinator – Meetings & Events

Requirements

• Ability and attentiveness to multi-task
• Interact with employees, visitors and contractors with poise and diplomacy
• Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exists
• Interpret instructions in written, oral, diagrammatic or schedule form
• Possess initiative to assume additional responsibilities
• Set priorities and meet deadlines
• Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs
• Perform basic business math such as compute discount, interest, percentage and profit/loss
• Communicate effectively both verbally and written
• Possess excellent grammar and proofreading abilities

Responsibilities

• Processing event requests and corresponding with Amazon customers
• Coordinating and leading planning and walkthrough meetings with customers and vendor partners
• Disseminating information to large audiences, including alerting building occupants and vendors of event-related impacts
• On site coverage and troubleshooting during high impact events to ensure successful event operations
• Organizing and compiling event data metrics
• Creating and maintaining standardized event documents
• Responding to and acting on customer feedback
• Creates and updates documents to track metrics, clarify procedures, provide information, organize team tasks, and others as needs arise
• Supports and maintains good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering as requested
• Assisting in the planning and hosting of the occasional GREF-related event as needed
• Other duties as assigned in support of Events Program Manager

Preferred Qualifications

• 3+ years’ experience in facilities management a plus
• Microsoft Visio or CAD experience preferred
• Bachelor’s Degree or equivalent 4 years of experience preferred