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Supervisor – Returns

Supervisor – Returns

CompanyHenry Schein
LocationWyomissing, PA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • General warehousing experience including returns and at least four years in a lead or supervisory role, or the equivalent required.
  • General warehouse knowledge and strong understanding of the Returns functions.
  • Basic PC skills.
  • Strong leadership, communication, and analytical skills.
  • Ability to pass machine driver safety training for all required equipment.

Responsibilities

  • Supervises the Returns department, hires new team members, conducts performance reviews, recommends wage increases, monitors attendance, and responsible for early stages of conflict resolution.
  • Tracks daily, weekly, and monthly hour usage and work completion levels to meet or exceed established budgets. Researches, identifies, and corrects issues that cause inefficiencies in productivity and accuracy.
  • Responsible for maintaining a complete understanding of all Returns functions, computer screens, and reporting.
  • Maintains awareness of how the department impacts customers, both internal and external, and the department’s overall impact on the operation.
  • As necessary, works with staff to complete departmental workload. Monitors and troubleshoots conveyors to maintain consistent workflow.
  • Performs other reasonably related duties that may be assigned.
  • Participates in special projects and performs other duties as required.

Preferred Qualifications

  • Four year college degree preferred but can be offset by team lead or supervisory experience in a distribution center environment.