– Tech Talent Manager
| Company | Marsh & McLennan |
|---|---|
| Location | Boston, MA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s Degree or equivalent work experience
- 3-5 years of relevant Human Capital professional experience in a fast-paced and dynamic client services business environment
- Tech industry / tech consulting industry and/or technical recruiting experience highly preferred
Responsibilities
- Use the performance management process as a basis for engaging own specialists on development needs and areas for training
- Develop relationships with each specialist and begin to be seen as a trusted advisor
- Assist in directing specialists towards resources for career advice
- Assist specialists in escalating employee relations issues or questions around general Human Capital operations
- Monitor for work-life-quality issues and escalate when needed
- Collaborate relevant leads and function teams on managing the pyramid, training initiatives, onboarding of new hires, attending candidate fit interviews and performance management initiatives
- Understand at a high-level the nuances of the type of work / roles being filled
- Liaise with project team leaders to understand specialist staffing needs
- For assigned projects, collect all relevant details from Partners, Discipline Leads and Practice Group TMs on projects to be staffed
- Anticipate capacity issues and manage specialist’s expectations and Partner/project team expectations accordingly
- As needed, source appropriate resources externally from partner firms, IC network to augment internal specialist capacity
- As needed, coordinate and schedule screening and discovery calls between partner firm and IC resources and project teams
- Work with contractor management team to timely onboard external resources to OW projects
- Manage all staff for Business Development, Intellectual Capital and other beach work
- Communicate staffing outcomes to specialists under your TM purview
- Track mobility issues, holidays, trainings, background checks and other ad-hoc staffing enabling tasks
- Understand specialist performance, skills and development needs to facilitate a smooth staffing process
- Understand the specialist performance management framework and competency model and how it applies to own specialist’s situations
- Read all performance appraisals and follow-up any issues / performance flags with manager/advisor/project lead
- Coordinate performance management processes and touchpoints for own specialists throughout the performance cycle, attend and contribute to mid-year and year-end performance review meetings for own specialist populations
- Review weekly utilization reports, cross reference with Certnia to ensure latest information is captured
- Assist with the assembly of the project pipeline and specialist availability reports
- Help to prepare documents and exhibits for various senior leadership meetings (using Excel and PowerPoint)
- Assist with the analysis of performance outcome results
- Ad hoc analyses and reporting as needed
- Demonstrate capability in using enterprise resource management tools and performance systems
- Maintain all employee records and keep resource planning systems up to date
- Prepare key weekly reports
- Participate in project work within and adjacent to the broader Human Capital function on topics such as employee experience, retention, benefits, flexible working, utilization, performance, etc.
- Organize own work and display ability to guide colleagues in building project deliverables
- Work within TM teams to deliver special / ad-hoc assignment in a collaborative manner
- Be a firm citizen and embody Oliver Wyman values in day-to-day activities
- Display a strong willingness to learn more about OW outside of the TM function by seeking out opportunities for broader involvement
Preferred Qualifications
- Tech industry / tech consulting industry and/or technical recruiting experience highly preferred