Enterprise Account Director
| Company | MetTel |
|---|---|
| Location | Salt Lake City, UT, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s Degree
- Seven years of experience with specific responsibilities in senior level telecommunications technology account management
- Strong presentation skills and ability to clearly communicate strategy and ideas to clients
- Strong skills in business case creation and ROI modeling
Responsibilities
- Develop key stakeholder relationships and drive customer satisfaction at assigned customer accounts
- Be responsible for achieving business results such as client satisfaction and account growth
- Anticipate and identify complex business needs and recommend solutions for optimization or issue resolution
- Collaborate with internal departments such as network services, operations, service delivery, and other cross-functional teams to develop strategic solutions for clients
- Identify opportunities for client portfolio and services expansion
- Travel frequently to client locations
- Create and deliver quarterly business reviews
Preferred Qualifications
- Solutioning telecom and emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly preferred
- Direct client management experience and ability to establish relationships with senior level client contacts