Customer Service Representative
| Company | WaFd Bank |
|---|---|
| Location | Grants Pass, OR, USA |
| Salary | $33280 – $40500 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- A smile and great attitude.
- Highly developed sense of integrity and strong work ethic.
- Personable and outgoing; able to talk with clients and build rapport and relationships.
- Great attention to detail and providing accurate service.
- Technically savvy; able to use multiple computer systems and ability to adapt to change.
- Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
- Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
- Must be kind.
Responsibilities
- Provide a positive first impression through friendly and courteous service.
- Perform efficient and accurate banking transactions.
Preferred Qualifications
- High school diploma or approved equivalent.
- Basic math skills, 10-key and keyboarding.
- Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
- Well-developed smart phone and digital channel skills.
- Must be organized and display excellent communication skills and a personable attitude.
- Previous work in retail, consumer service delivery, or client relations.