Senior SFDC Business Analyst

6+ years experience working within the Salesforce platform in a Business Analyst role
Bachelors’ degree in business, computer science or related field
4+ years of Business Analyst experience, or focus in project/program management
Proficient in Microsoft Office Suite including Excel, Word & PowerPoint
Understanding of systems analysis
Excellent written and verbal communication skills
Ability to multi-task and perform effectively in a fast-paced environment
Able to work independently and consider cross-functional and downstream impacts with close attention to detail
Ability to think proactively and identify solutions to drive business needs
Must have Hands-on configuration experience on SFDC Platform

Translate business requirements into well design Salesforce solutions that best leverage the platforms
Lead technical design sessions, designing and documenting technical solutions that are aligned with the client*s business objectives
Ability to leverage out-of-the-box Salesforce features vs. custom development for business requirements
Partner with Business teams and Process Experts to write requirements for Customer Success Platform
Engagement with System and Process experts to help identify solutions to business pain points
Hands-on configuration experience on SFDC Platform
Engagement with Change Mgmt team to plan for Change Management as needed for each initiative
Drive systems-related project execution in direct partnership with IT (system administrators and development scrum teams); measure and document business results achieved through solution implementation
Lead UAT business planning, execution, and go live
Partner with project stakeholders, IT, and System Administrator teams to prepare for Go-Live and post-go live support