Route Planner
| Company | ADS Pipe |
|---|---|
| Location | Gastonia, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Self-motivation, dependability, and team oriented
- Ability to learn new skills and be open minded/curious, effective communicator
- Intermediate computer skills including software such as Microsoft Office Suites
- Strong organization, time management and conflict resolution skills
- Familiarity with FMCSA and State DOT requirements such as HOS rules
Responsibilities
- Design and optimize delivery routes to maximize efficiency and minimize operational costs
- Utilize route planning software and tools to ensure optimal route configurations
- Monitor and adjust routes based on traffic conditions, weather, and other variables
- Build executable loads within a region and schedule delivery stops with safety in mind
- Maximize driver productivity, fleet asset utilization and pounds shipped per load
- Schedule regional orders to meet customer needs, on-time delivery dates and delivery goals
- Leverage common carrier network by building cost effective loads through approved partnerships such as DHL and UPS
- Partner with location Freight staff team as needed for regional fleet support
- Put drivers in progress on trips daily in LoadMaster
- Enter trip information from driver trip envelopes daily
- Check envelopes for BOL discrepancies and report to Yard Manager daily
- Check BOL scanning for missed BOL’s and re-scan missing BOL’s daily
- Pre-Call and print driver pick slips for next day deliveries
- Be a direct line of communication for customers and ADS drivers regarding deliveries
- Monitor open RMA’s and schedule pick up accordingly with deliveries
- Confirm regional customer delivery times with the correct address and contact information
- Serve as the point of contact for customers regarding delivery schedules and route inquiries
- Resolve customer complaints and issues promptly and effectively
- Maintain strong relationships with key customers to understand their needs and expectations
- Partner with CSRs and Sales on expedited orders and regional fulfillment
- Complete BOL auditing and OTIFNE missed reason code validation as a back up owner for region
- Review regional backorder and future order management
- Document all customer pre-calls using the designated pre-call log
- Communicate route plans and updates to drivers and other relevant stakeholders in a timely manner to ensure work life balance
- Coordinate delivery escalation challenges within yard team and plant network to ensure critical deliveries are planned for interplant moves
- Provide timely updates and reports to the Regional Freight Manager
- Identify and resolve route-related issues proactively
- Analyze delivery data and feedback to continuously improve route efficiency
- Implement contingency plans to address unforeseen disruptions
- Ensure all route planning activities comply with company policies and transportation regulations
- Promote a culture of safety among drivers and logistics personnel
- Conduct regular route audits to ensure compliance with safety standards
- Support Stop Work Obligation Program
Preferred Qualifications
- High School Diploma or equivalent
- 1-2 years office/computer experience