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Payments Analyst

Payments Analyst

CompanySnorkel AI
LocationSan Francisco, CA, USA
Salary$120000 – $160000
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level

Requirements

  • 3-4 years of hands-on experience in payments, payroll processing or finance with exposure to variable compensation models.
  • Familiarity with compensation cycles, payment schedules, contributor invoicing, and tax compliance for gig contractors
  • High attention to detail, with proven ability to manage and reconcile high volume and high complexity payments without error.
  • Experience with SQL for querying, data extraction, validating, and handling large payment-related datasets
  • Strong proficiency in spreadsheets, scripting/macros and reporting tools/dashboards (e.g., Looker, Tableau, Omni).
  • Strong organizational and time management skills, ability to work independently and manage priorities across concurrent payment cycles and project timelines.
  • Skilled at coordinating resources to manage customer support and define appropriate SLAs
  • Clear communication skills and comfort working cross-functionally with both technical and non-technical teams.
  • Bachelor’s degree in Finance, Accounting, Business, Engineering, or a related field, or similar relevant work experience.

Responsibilities

  • Own end-to-end payments processing for multiple expert-led Gen AI training data projects, including managing expert-facing communications.
  • Automate, improve and maintain manual spreadsheet-based payment systems with complex and dynamic bonus structures.
  • Validate data accuracy across contributor engagements by auditing inputs, extensive calculations, and bonus eligibility rules.
  • Identify and implement process improvements, including automation opportunities using SQL or scripting to reduce manual operational effort.
  • Collaborate with cross-functional teams such as Data Ops, Finance, Product and Engineering to troubleshoot discrepancies and streamline payroll flows.
  • Design detailed contributor earnings reports and payment audit operational dashboards for both internal and external stakeholders.
  • Work with operations and finance to ensure payment compliance and data traceability for accounting and tax reporting purposes.
  • Use strong interpersonal and problem-solving skills to investigate and resolve contributor’s pay disputes with clarity and professionalism.

Preferred Qualifications

  • Understanding of Generative AI data workflows, such as data annotation, LLM prompt design, fine-tuning, and evaluation.
  • Experience working in or adjacent to ML data operations, expert networks, or human-in-the-loop systems.
  • Familiarity with payment strategy design – incentive programs, quality scoring, and performance-based reward mechanisms.
  • Experience improving or automating manual processes using tools such as Python, Google Script, Airtable, workflow automators.