E-Business Specialist - Service Provider Network - Fleetnet

E-Business Specialist – Service Provider Network – Fleetnet

Company	Cox
Location	Gastonia, NC, USA
Salary	$17.74 – $26.59
Type	Full-Time
Degrees
Experience Level	Mid Level

Requirements

High School Diploma/GED and 3 years’ experience in a related field
Experience in the automotive industry or fleet management a plus
Excellent communication (written and verbal) and interpersonal skills required
Prior experience working closely with vendors and electronic transactions
Proficient in Microsoft Office Suite

Responsibilities

Monitor, implement, maintain, and update service provider (SP) electronic skills in various cloud-based and on-prem business systems
Demo benefits of sureEcosystem to SP companies, execute sureEcosystem on-boarding process and system testing, ensure all appropriate SP information is added to the sureEcosystem hub
Communicate and follow-up with appropriate parties on system outages, SP outages, and various issues as needed
Influence new features and software development designed to improve adoption and/or ROI
Monitor and update sureEcosystem Dashboard for proper usage and desired digital utilization. Develop and execute plans to improve at SP level as needed
Monitor, generate, and disseminate reports of under-performing SP utilization
Create and execute campaigns to on-board SP’s to the sureEcosystem Hub via Dispatch Software Platforms and Events Portal/Mobile Application
Oversee the registration and on-boarding processes for the portal and application
Communicate with business leaders and IT on issues and opportunities to maximize efficiencies using digital communication strategies
Execute, support, and communicate on-boarding strategy with all internal and external integration partners (DSP’s)
Understand and communicate the needs of the integration partners and the needs of FleetNet America as it relates to vendor electronic communication and event completion
Use various internal and external business systems to conduct test events and walk-throughs to ensure maximum effectiveness
Other duties and projects, as assigned.

Preferred Qualifications

Experience in the automotive industry or fleet management a plus