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Senior Software Engineer – Site Reliability Engineering
| Company | Mastercard |
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| Location | O’Fallon, MO, USA |
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| Salary | $115000 – $184000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor’s Degree in Computer Science, Computer Systems, Information Technology or related. Equivalent experience is acceptable.
- Solid knowledge and experience with web applications and distributed systems infrastructure.
- Solid Knowledge and understanding of Software Engineering Concepts and Methodologies.
- Excellent verbal and written communication adjustable to a diverse audience with various levels of technical and business acumen.
- Experience with monitoring and alerting tools like Dynatrace, Splunk, Prometheus.
- Interest and ability to learn new coding languages like Java and Python, frameworks like Spring, and paradigms as needed.
- IT experience including demonstrating thought-leadership and relationship building across large-scale organizations.
- Knowledge and understanding of Service Level Objectives, Observability, Golden Signals and Availability calculations.
- Experience with static analysis tools to improve software quality.
- Knowledge of CI/CD platforms (Jenkins, Bamboo, Concourse, XLR, etc).
Responsibilities
- Be part of a team of site reliability engineers supporting services before they go live through activities such as system design consulting, performance engineering, tuning, chaos testing, capacity planning and launch reviews.
- Increase, maintain and communicate service metrics once live by measuring and monitoring availability, latency, performance and overall system health.
- Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability, velocity and recommend performance tuning enhancements.
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
- Review production incidents to identify and drive solutions to prevent reoccurrence and minimize customer impact.
- Manage individual project priorities, deadlines, and deliverables.
- Create and maintain technology roadmaps.
- Look at all tasks with an eye for automation; then work to automate them.
- Build, manage and maintain robust dashboards reflecting system health.
- Apply expert technical capabilities across discipline(s) to troubleshoot and solve problems.
Preferred Qualifications
- Experience with Java, Python, Scala, or other Object-oriented programming languages.
- Experience with Git, BitBucket, Stash or other version control systems.
- Experience with Maven and/or Gradle.
- Experience building pipelines in Jenkins, Bamboo, Concourse or XLR.
- Experience building test suites in JMeter, LoadRunner, Gatling and/or Blazemeter.
- Experience with performance tuning of cloud-native applications.
- Experience working across teams to troubleshoot complex issues and providing guidance.
