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Assistant Branch Manager
| Company | Banner Bank |
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| Location | Springfield, OR, USA |
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| Salary | $22.32 – $32.08 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level |
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Requirements
- H.S. Diploma or equivalent required
- NMLS registration preferred
- 4 or more years of retail banking experience required
- 0 to 2 years of experience in a supervisory/management role leading a project, process or team required
Responsibilities
- Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments.
- Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team.
- Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results.
- Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools.
- Responsible for presenting tailored solutions that meet the client’s specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts.
- Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards.
- Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations.
Preferred Qualifications
- Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems.
- Thorough knowledge of all retail products and services.
- Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending.
- Proven client service, interpersonal, and relationship building skills.
- Possess effective verbal and written communication skills; proper phone and email etiquette required.
- Possess effective selling, cross selling and referral skills.
- Possess strong mathematical, problem solving, and negotiation skills.
- Ability to analyze client credit data and other related financial information.
- Experience in a financial sales representative-oriented role.
