Senior Manager – Online Experience Strategy
| Company | GAP |
|---|---|
| Location | San Francisco, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 8+ years professional experience in ecommerce, strategy, or consulting functions in DTC and/or Indirect Ecommerce business
- 5+ years Industry experience in CPG, FMCG, Beauty, Fashion, or Apparel verticals as part of a matrixed enterprise with $8B+ in annual revenue
- 3+ years of people manager experience and a proven track record of recruiting, developing and coaching team members
- Deep eCommerce/Online knowledge, able to advise on initiatives across web and app that inform leadership about strategic opportunities
- Ability to work independently and leverage large data sets to develop recommendations around the required decision, framing the issues to key stakeholders and seeking to understand alternatives and clarify priorities
- Demonstrated experience in improving online conversion rate, average unit retail, and revenue per visit
- Strong business acumen related to consumer facing businesses and ability to assess impact of decisions on overall business performance
- Demonstrated experience in getting key priorities supported through influence of cross-functional team
Responsibilities
- Create strategic analyses to support senior leadership in making decisions around online business activities and new opportunities, utilizing insights from market trends, competitive benchmarking, consumer behaviors and financial metrics
- Translate complex and ambiguous ideas into clear, structure and compelling frameworks that provide direction for the online team.
- Create executive level presentations, strategy briefs and other communication materials that articulate strategic priorities and how they fit into Old Navy Online’s annual operating plan.
- Provide ad hoc problem solving and analytical support to address emerging opportunities and challenges.
- Develop recommended solutions around the required decision. Frame the issue to the key stakeholders and seeks to understand alternatives, clarify priorities, and deliver with rigor.
- Recruit and lead a team that will build out a business that is being scaled.
- Proactively identify, prioritize, and escalate key issues and decisions to senior leaders to maintain momentum and ensure timely resolution.
- Foster an environment of collaboration and acceptance that strengthens cross-functional relationships and ensures authentic relationships with colleagues.
Preferred Qualifications
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No preferred qualifications provided.