Facilities Coordinator

Facilities Coordinator

Requirements

• Prior experience in facilities, property management, hospitality, or related fields (preferred).
• Knowledge of local occupational health and safety regulations, critical facilities, and vendor management for specialized services (advantageous).
• An understanding of the basic technical aspects of property, such as computer room air-conditioning, chiller systems, fire protection systems, and mechanical & electrical systems (advantageous).
• Proficiency in a range of information technology tools and platforms.
• Excellent communication (both written and verbal), organizational, and problem-solving skills.
• The ability to work independently with minimal supervision and effectively manage stressful situations.
• A self-motivated, confident, energetic, and flexible approach to your work.

Responsibilities

• Collaborate closely with Event Team leads to coordinate event setups, adapting to any last-minute adjustments with ease and efficiency.
• Take ownership of event spaces, ensuring they are stocked with all necessary supplies before events commence.
• Capabilities to safely lift and arrange furniture according to provided event layouts.
• Champion a positive and collaborative team environment, fostering teamwork, high performance, and individual growth.
• Conduct thorough daily walkthroughs to maintain a consistently clean, organized, and welcoming office environment.
• Respond promptly and efficiently to all work orders, adhering to key performance indicators (KPIs) and delivering outstanding customer service.
• Proactively identify opportunities to enhance operational efficiency and service quality, recommending and implementing improvements.
• Conduct regular site inspections and assessments to ensure all building procedures and performance standards are consistently met, prioritizing a safe workplace.
• Efficiently schedule and manage repairs, maintenance, minor works, and other work requests, diligently tracking them through to completion.
• Serve as a clear point of contact, providing information and direction to vendors, facilities staff, and other service providers to ensure seamless coordination and execution of work with minimal disruption.
• Assist in the procurement process for vendors and services as needed.
• Coordinate the delivery of various site amenities, which may include fitness facilities, food services, massage options, and support for office moves, acting as the backup contact for these services.
• Undertake other duties as needed, which may encompass reception and guest support, mail and courier services, managing office supplies and equipment maintenance, liaising with landlords, and administering building access passes, as well as providing safety and security support.
• Maintain accurate and up-to-date records and official documentation for the site(s), including website updates and any other activities supporting JLL and/or operations, such as moves/reconfigurations, events, reception, and building operations.
• Develop and maintain emergency response plans, including evacuation procedures, after-hours emergency response protocols, and environmental health and safety measures.
• Adhere to all requirements outlined in the client contract, consistently meeting or exceeding agreed-upon Key Performance Indicators.
• Deliver consistently exceptional service, as evidenced by positive client feedback.
• Coordinate all site operations in strict accordance with agreed-upon policies, procedures, and the contract scope.

Preferred Qualifications

• Knowledge of local occupational health and safety regulations, critical facilities, and vendor management for specialized services (advantageous).
• An understanding of the basic technical aspects of property, such as computer room air-conditioning, chiller systems, fire protection systems, and mechanical & electrical systems (advantageous).