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Bilingual Business Development Associate – Spanish and English

Bilingual Business Development Associate – Spanish and English

CompanyISN Software
LocationDallas, TX, USA
Salary$37.5 – $37.5
TypeFull-Time
DegreesBachelor’s
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Bachelor’s degree from an accredited university and/or equivalent work experience
  • Advanced fluency in English AND Spanish (written and verbal) required
  • Desire to work in customer service and move into B2B sales within 12-24 months
  • Ability to work in office at least 3 days a week
  • Authorized to work in the U.S. and will not require visa sponsorship now or in the future

Responsibilities

  • Use language skills to communicate with clients and colleagues from different countries and cultures
  • Provide proactive service and support to customers
  • Answer customer calls and inquiries
  • Troubleshoot customer issues
  • Participate in sales and marketing projects

Preferred Qualifications

  • Excellent verbal and written communication skills in English AND Spanish
  • A customer service orientation and a passion for helping others
  • A desire to work with people and engage in verbal interaction over the phone
  • Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
  • A diligence for in-depth learning of software programs and new concepts
  • Strong retention skills and patience for difficult troubleshooting scenarios