Deposit Operations Associate
| Company | Metropolitan Commercial Bank |
|---|---|
| Location | New York, NY, USA |
| Salary | $70000 – $75000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- At least 3 years banking experience, particularly in direct-contact customer services and related products/procedures experience and knowledge.
- Prefer bachelor’s degree or equivalent work experience in the field of banking or finance.
- Working knowledge and understanding of federal/state laws regarding bank operations.
- Must be familiar with forgeries & fraud claims.
- Ability to operate banking software and other general office equipment.
- Able to work with minimal direction, demonstrate proactive problem-solving ability, deal with time pressures and changing priorities.
- Strong organizational, verbal, and written communication skills.
Responsibilities
- Manage ticketing system and cases for Deposit Operations
- Cash letter adjustments and exception resolution
- Unposted transaction review and resolution
- Review customer signatures over threshold via signature verification portal
- Process OD’s daily send return totals to Fiserv
- Remittance of IOLA funds Quarterly
- Account maintenance
- Review & process reclamations; send emails to the nursing homes and follow-up
- Process dormant account reports to states as required.
- Review Remote Deposit Capture processing
- Manage Institutional/Wholesale Certificates of Deposit
- Aide in Reconciliation of GL accounts
- Process incoming return checks
- Input & release wires daily for Bankruptcy clients and DACA’s
Preferred Qualifications
-
No preferred qualifications provided.