Lead Doctor

Lead Doctor

Requirements

• Have earned a DVM, VMD, or equivalent degree.
• A minimum of 2-3 years of ER experience.
• Flexible to work a combination of clinical and administrative shifts depending on hospital needs.
• Top-tier customer satisfaction and hospital revenue production while at VEG.
• Extensive experience with managing critical cases.
• Available to work at a rotation of various shifts to include days, swings and overnight shifts, weekends and holidays.
• Willingness to support doctors and perform administrative tasks during off hours (ie. doctor callouts, addressing customer complaints, schedules, preparing for meetings, etc.)
• Is fulfilled by helping others & providing mentorship while leading a team of rockstar Emergency Veterinarians.

Responsibilities

• Coach fellow doctors on medical excellence and doctoring the VEG Way.
• Coach fellow doctors on providing all three dimensions of the customer experience.
• Support fellow doctors through their assigned growth and development plans.
• Initiate team huddles and provide motivational encouragement to the team.
• Recognize your people for small medical & cultural wins.
• Show appreciation for consistent performance of the VEG spikes.
• Establish a rapport with all staff to maintain VEG culture.
• Promote a culture of inclusivity and equitable treatment ensuring an environment free of discrimination and harassment for all VEGgies and customers. Be a steward in promoting awareness and proactively managing unconscious bias.
• Execute patient safety initiatives as determined by local leadership.
• Provide basic Cubex maintenance and cycle counts.
• Create doctor schedules to include managing leave requests and posting the schedule at least two months in advance.
• Assist MD when coverage is needed due to callouts or schedule changes.
• Address customer complaints related to medical concerns.
• Work as interim MD as needed when MD is on leave or opening a new VEG hospital.
• Lead monthly doctor meetings and M&M rounds, with support from the MD.
• Support MD strategy for doctor recruitment marketing, sourcing, candidate experience, and succession planning across the hospital.
• Consistently educates full staff on needs of individual rDVMs.
• Continually encourages staff to perfect the VEG Spikes.
• Depending on the hospital needs and level of experience, may own the NERD training program if a teaching hospital, perform all NERD MD job duties (Goal setting, written feedback on assignments, 1:1 monthly coaching, engage entire doctor team in training).

Preferred Qualifications

• 1 year leadership experience preferred, but not required.
• Trained in emergency surgery/endoscopy, preferred but not required.