Senior Instructional Designer

Eagerness to learn, adapt, and actively engage with new technologies and challenges
Service-oriented; not above rolling up your sleeves to dive in anywhere necessary
Problem-solving and time management skills with exceptional attention to detail
Written and verbal communication skills, effectively engaging with both internal teams and direct customer interactions
Demonstrated success in fast-paced, creative work environments
Excellent multitasking and prioritization abilities, capable of handling tasks related to multiple customer engagements at the same time
Some experience working within the Salesforce ecosystem and desire to purchase additional, relevant certifications and applicable learning opportunities

Delivering structured onboarding experiences for new hires
Design and implement continuous learning opportunities, including workshops, role shadowing, and self-paced learning tracks
Partner with project teams to design and deliver client training strategies and materials that support project success and user adoption
Collect and analyze feedback from participants and stakeholders to continuously improve onboarding and training programs
Support the scaling of training programs by building repeatable frameworks and documentation
Working directly with clients to deliver end user training

BA or BS strongly preferred
2+ years of Instructional Design Experience
Up to 2+ years of Life Sciences, pharmaceutical, and/or healthcare industry consulting experience
Proven experience demonstrating ownership and leadership skills
Excellent verbal and presentation skills
Detail-oriented with the ability to create high-quality materials within a tight turnaround
Familiar with Agile practices and iterative development cycles
Demonstrated interest in cutting edge AI technologies, e.g Agentforce