Application Engineer
| Company | Xylem |
|---|---|
| Location | Lubbock, TX, USA, Morton Grove, IL, USA |
| Salary | $63600 – $101800 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in engineering required.
- One to Five years+ related experience with rotating equipment preferred. Candidates who possess < 2 years of relevant experience will be considered Associate Application Engineers
- Knowledge of pump hydraulics, mechanics and construction
- Excellent interpersonal relationship building skills with strong verbal and written communication skills.
- Experience with a Customer Relationship Management (CRM), Configure Price Quote (CPQ), and/or Enterprise Resource Planning (ERP) tools
Responsibilities
- Provide Applications Engineering support to channel partners, distributors and end users
- Provide optimal design selections based on customer requirements.
- Estimate project costing and negotiate lead times.
- Collaborate with purchasing team and other stakeholders to obtain costing for components as required
- Support maintenance of CRM funnel to ensure opportunity visibility by field sales team.
- Develop technical depth and understanding of Xylem products and applications.
- Conduct Project Engineering activities during submittal development and order fulfillment
- Collaborate with other technical and engineering groups to provide the required customer solution.
- Proactively anticipate and mitigate risk
- Provide timely responses to inquiries.
- Meet or exceed established SLA and required metrics.
- Be easy to do business with
- Support timely order entry, deliverables and order status.
Preferred Qualifications
- Salesforce and Pump selection software experience is a plus.
- Ability to work with ambiguity, manage multiple projects at once, and review technical documents and drawings.
- Ability to be self-managing and self-leading.