2025 Kids’ World Supervisor
| Company | Canadian National Exhibition |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Minimum Age Requirement: 16 years
- Available to work flexible hours all 18 days of the fair (August 15 – September 1, 2025), including evenings, weekends, and Labour Day
- Available to attend mandatory one day of staff orientation and one day of staff training, taking place between August 4 – August 14, 2025. Exact dates to be confirmed
- Advanced customer service, problem-solving, communication, leadership, and staff management experience required
Responsibilities
- Facilitate staff rotation schedule, including break coverage, Program Attendant placement, and assigning Program Runners to areas of high demand
- Provide the Program Assistant with daily debriefs on staff performance, program operations, and potential improvements
- Lead daily shift meeting with updates from the Program Assistant and other Program Supervisors
- Ensure staff are engaged with guests and kept on task
- Ensure staff arrive at stations promptly and take breaks as scheduled
- Be the point of contact for any issues that may arise in Kids’ World including lost children, guest complaints, equipment damage and malfunctions, and customer assistance.
- Answer questions and provide info to guests regarding the exhibits, programming, attractions, facilities, and services
- Document participation and interest of guests at key areas and times throughout the 18-day fair
- Ensure that program areas are properly maintained, on schedule, and presentable always
Preferred Qualifications
- Customer Service Skills
- Event Coordination Skills
- Problem Solving Skills
- Teamwork
- Self-motivation Skills
- Adaptability
- Communication Skills
- Leadership Skills