IT & Security Administrator

2-5 years of experience as an Enterprise IT Administrator
2-5 years of experience managing an MDM product (i.e., Jamf, Kandji, etc.)
2-5 years of experience managing the employee lifecycle
Must have macOS administration experience
In-depth practical knowledge, onboarding, troubleshooting, and administration of commonly used SaaS applications, including Microsoft 365, Google Workspace, Atlassian, Salesforce, Ramp, and more.
Experience managing a Microsoft 365 tenant at scale via the use of PowerShell scripting
Experience building Zapier workflows that interconnect our suite of SaaS tools for employee productivity
Experience maintaining IT documentation with a high degree of consistency, accuracy, and aesthetics
Experience managing a Jira Service Management project, and building integrations/automations to more efficiently manage IT Service Management (ITSM)
Experience accurately tracking IT hardware and software assets
Experience with SOC2 evidence collection
Experience partnering with Information Security on the management and deployment of cybersecurity tools/policies
Excellent project management skills and strong ability to prioritize
Exemplary written and oral communication skills
Excellent interpersonal, planning, and organizational skills
The ability to independently plan, and execute on daily and scheduled tasks, managing up to the Director of Information technology as needed

Partner with the Director of Information Technology to draft strategic initiatives, and execute on planned work – delivering on the overall mission set by the IT team
Monitor and deploy applications and policies to user endpoints via Mobile Device Management (MDM)
Inventory and maintain all SaaS business application credentials, adhering to least privileged principles for access
Create and maintain an onboarding and offboarding process for Pryon employees, ensuring both experiences are pleasant and executed with accuracy
Maintain IT evidence in support of our SOC2 Type2 initiative that will cycle every 12 months
Partner with key stakeholders across the company to analyze business requirements and develop solutions that will be IT led
Provide primary helpdesk support for IT hardware assets, and our suite of SaaS applications
Partner with the Engineering team for common requests related to DNS updates, access to GCP/AWS resources, and more
Manage and track hardware and software IT assets
Responsible for the maintenance, configuration, and implementation of our Zero Trust gateway for secure application access
Document IT systems and policies
Manage internal SaaS systems integral to performing daily tasks across the business

No preferred qualifications provided.