Studio Operations Lead – Production Studio
| Company | Salesforce |
|---|---|
| Location | San Francisco, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- BA or BFA in Marketing, Design or related field
- Extensive experience in design, production or related field
- Proven track record of building and leading scalable content production teams in a global matrixed organization
- Deep understanding of creative production processes across digital, video, audio & print formats
- Experience managing internal client relationships and agencies
- Strong verbal and written communication skills
- 8 years experience managing creative production both hands-on and leadership roles
- 8 years of industry or related creative experience
- 8 years experience leading and managing a team in an enterprise organization with globally managed resources
- Expert knowledge of creative process and all digital creative software tools
Responsibilities
- Work with the Sr. Director, Creative Technology and our partners to assess current tools and workflow and adapt or redefine them to support the production needs of the GBC team
- Own the day to day process for resourcing, intake, prioritization and management of the work across both the Creative teams and ad hoc creative requests
- Partner with Sr. Director in building and managing the Mexico City production team as part of our company’s hub strategy model, identifying the strategy, resourcing model and intake process
- Partner with Creative PMs on planning and prioritization to ensure effective resourcing models for output across our identified lines of business
- Help manage external agencies that we utilize to support overflow or outsourcing non-business critical requests
- Provide brand governance on work coming through the studio, flagging if work is off brand and not following standards and following up with the business partners accordingly
- Participate in regular QBRs with creative operations and program management to assess our tools and workflow and optimize and update regularly, implementing AI technology and automation where appropriate
Preferred Qualifications
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No preferred qualifications provided.