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Newborn/Pediatric Nurse Care Manager
| Company | Included Health |
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| Location | Seattle, WA, USA |
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| Salary | $73700 – $103180 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor of Science in Nursing (BSN)
- Must reside in a compact NLC state.
- Active Compact RN license in good standing with the nursing board of their state.
- Willingness to become licensed in multiple states
- Current CCM Certification or eligibility to sit for exam in August 2025
- 5+ years Nursing experience
- 2+ years experience working in Newborn/Pediatric setting
- Be able and willing to work until shift schedule: Monday- Friday, 9am- 6pm PST
- Be comfortable discussing several medical conditions
- Strictly follow security and HIPAA regulations
- Strong competence and ability to use multiple computer/medical record systems.
Responsibilities
- Deliver coordinated, patient-centered virtual Care Management by telephone and video that improves members’ health outcomes.
- Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.
- Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
- Partner with the members’ local providers to ensure coordinated care.
- Provide compassionate, longitudinal follow-up care, building supportive relationships.
- Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.
- Coordinate necessary resources that holistically address members’ problems, whether clinical or social.
Preferred Qualifications
- Empathetic – We work with patients and their families who are going through challenging times.
- Be pleasant, responsive, and willing to work with and learn from our team.
- Collaborate well across diverse teams with clinical and non-clinical members to deliver a seamless, top-quality care experience to patients.
- Support members with cultural and socioeconomic issues affecting them by coordinating all available resources.
