Supplier Performance Senior Manager

Supplier Performance Senior Manager

Requirements

• 7+ years of experience in supplier performance management, contract management, relationship management, strategic sourcing, with a proven track record of driving supplier excellence.
• Extensive experience with building supplier performance scorecards, leading supplier reviews, KPIs, and service level agreements (SLAs) and managing cross-functional improvement initiatives.
• Demonstrated ability to analyze supplier data and transform insights into actionable strategies.
• Excellent stakeholder management skills with the ability to influence across functions and seniority levels.
• Exceptional communication and facilitation skills, particularly in leading executive business reviews.
• Strong knowledge of supplier management systems, data tools, and performance management frameworks.
• A collaborative team player with a continuous improvement mindset and external awareness of performance management best practices.
• Strong Excel skills and Power BI.

Responsibilities

• Build and lead a supplier performance management program across critical suppliers and foster framework alignment globally.
• Drive data collection, analysis, and reporting on supplier performance trends.
• Develop and execute standardized performance scorecards, business review cadence, and SLAs & KPIs tailored to each supplier relationship.
• Monitor service level performance, escalate gaps, and help create performance improvement plans when needed.
• Partner with Business Owners and Strategic Sourcing, Negotiation & Contracting to track, measure, and improve supplier service delivery and alignment with FanDuel’s business goals.
• Collaborate closely with the Supplier Risk Manager to ensure risks are translated into proactive performance actions and recovery plans.
• Conduct root cause analysis and lead the creation of performance improvement plans, ensuring supplier ownership and measurable outcomes.
• Monitor and report on supplier performance trends, using data and insights to inform strategic decisions and contract negotiations.
• Identify and share best practices, innovation opportunities, and continuous improvement across supplier engagements.
• Lead joint business reviews (JBRs) with strategic suppliers and FanDuel leadership.
• Work cross-functionally with S2P, Legal, Risk, ESG, Cyber Security, and Business Stakeholders to ensure holistic supplier performance oversight.
• Identify opportunities to reduce costs, improve service, or enhance supplier collaboration through performance tracking insights.
• Co-Lead the evolution of FanDuel’s supplier segmentation and strategic supplier initiatives, including partnerships and innovation pilots.
• Improve tooling and processes while increasing efficiency and effectiveness over time.

Preferred Qualifications

No preferred qualifications provided.