Retail Store Manager
Company | Aviator Nation |
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Location | Lynwood, CA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- Proven successful experience in retail industry
- In-depth knowledge of basic business management processes
- Ability to work retail hours including weekends and holidays
- Excellent verbal communication skills
- Customer service-oriented
- Strong leadership and interpersonal skills to work with individuals and teams
- High attention to detail and strong organizational skills
- Ability to maintain a professional appearance and follow store’s dress code
- Maintain a positive attitude, high energy, and focus on customer satisfaction
- Analytical and math skills to create and analyze reports and sales data
- Ability to confidently operate office equipment such as computers, printers and telephones
Responsibilities
- Direct and supervise the work of all store associates
- Ensure accountability and equity providing constant feedback and coaching to the staff
- Demonstrate strong work ethics and lead by example, upholding and promoting company policies, guidelines and procedures
- Actively and strategically engage employees to achieve superior results
- Implement sales strategies with team to meet company goals
- Effectively and regularly communicate company changes and initiatives to employees
- Supervise, train and assist employees in customer service, store processes and product promotions
- Conduct employee performance appraisals, identify training needs, and provide development opportunities to achieve high execution
- Manage employee issues and grievances under the guidance and direction of leadership
- Implement cross-training for employees and Assistant Manager to achieve consistent high productivity
- Hire and train new employees to ensure adequate personnel at all times
- Demonstrate and manage high levels of customer care
- Analyze sales reports to strategize and determine weekly business objectives
- Report to leadership on store’s key performance indicators and needs
- Develop and maintain a schedule for employees
- Ensure daily restock is happening effectively
- Ensure inventory levels are accurate and conduct inventory counts
- Collaborate with Assistant Manager and Visual Manager in planning and executing an innovative visual environment
- Assist with and delegate process for omni-channel sales and fulfillment
- Create and recommend store events and ideas to increase sales and improve brand awareness and presence in the community
Preferred Qualifications
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No preferred qualifications provided.