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Retail Store Manager

Retail Store Manager

CompanyAviator Nation
LocationLynwood, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • Proven successful experience in retail industry
  • In-depth knowledge of basic business management processes
  • Ability to work retail hours including weekends and holidays
  • Excellent verbal communication skills
  • Customer service-oriented
  • Strong leadership and interpersonal skills to work with individuals and teams
  • High attention to detail and strong organizational skills
  • Ability to maintain a professional appearance and follow store’s dress code
  • Maintain a positive attitude, high energy, and focus on customer satisfaction
  • Analytical and math skills to create and analyze reports and sales data
  • Ability to confidently operate office equipment such as computers, printers and telephones

Responsibilities

  • Direct and supervise the work of all store associates
  • Ensure accountability and equity providing constant feedback and coaching to the staff
  • Demonstrate strong work ethics and lead by example, upholding and promoting company policies, guidelines and procedures
  • Actively and strategically engage employees to achieve superior results
  • Implement sales strategies with team to meet company goals
  • Effectively and regularly communicate company changes and initiatives to employees
  • Supervise, train and assist employees in customer service, store processes and product promotions
  • Conduct employee performance appraisals, identify training needs, and provide development opportunities to achieve high execution
  • Manage employee issues and grievances under the guidance and direction of leadership
  • Implement cross-training for employees and Assistant Manager to achieve consistent high productivity
  • Hire and train new employees to ensure adequate personnel at all times
  • Demonstrate and manage high levels of customer care
  • Analyze sales reports to strategize and determine weekly business objectives
  • Report to leadership on store’s key performance indicators and needs
  • Develop and maintain a schedule for employees
  • Ensure daily restock is happening effectively
  • Ensure inventory levels are accurate and conduct inventory counts
  • Collaborate with Assistant Manager and Visual Manager in planning and executing an innovative visual environment
  • Assist with and delegate process for omni-channel sales and fulfillment
  • Create and recommend store events and ideas to increase sales and improve brand awareness and presence in the community

Preferred Qualifications

    No preferred qualifications provided.