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Vice President of Employee Benefits Operations
| Company | Foundation Risk Partners |
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| Location | Orange, CA, USA |
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| Salary | $200000 – $250000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Expert or higher |
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Requirements
- Strong organizational, multitasking, and detail-oriented skills.
- Strong quantitative and analytical skills, including the ability to understand and break down processes, develop step-by-step procedures, and translate the process to writing and training processes.
- Practical self-starter; motivated to learn and improve.
- Organized; always prepared; attentive to detail.
- Demonstrated persistence and resilience at accomplishing difficult tasks.
- Demonstrated strong leadership skills and the ability to create relationships (internally and externally).
- Able to think at a high level, but also willing to roll up their sleeves and do what it takes to get the job done.
- Display excellent, clear and dynamic communication skills; oral, written and presentation.
- Proficient in the use of Microsoft Office Suite (Word, Excel, PowerPoint, etc.), SalesForce CRM, SharePoint and Adobe Pro.
- Bachelor’s degree
- Minimum 10+ years’ industry experience in an agency environment with a background in Operations and/or Account Management with proven track record of successful leadership and growth.
Responsibilities
- Work closely with the national operations leadership team to define, execute and manage standard operating procedures, drive process improvements and accountabilities to drive efficiencies/work quality.
- Ensure that business units within the region adhere to defined workflows, processes, service standards and compliance w/regulatory standards.
- Analyze current operational processes and performance, recommending solutions for improvement when necessary.
- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations (regionally) to ensure efficiency and accuracy.
- Facilitate communication across departments and business units.
- Collaborate with national/regional leadership with the budgetary process to ensure profitability/sustainability.
- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles.
- Improve upon existing and identify new solutions that enhance FRP’s capabilities and/or suite of service offerings.
- Responsible for setting performance goals (regionally) and attaining them through team direction and management.
- Work with leadership to address utilization and capacity planning (includes assessment of overall team and individual performance).
- Identification, training and development of talent within the region.
- Effectively solve problems/issues as needs arise.
Preferred Qualifications
No preferred qualifications provided.
