Front Office Representative

Front Office Representative

Requirements

• High school diploma or equivalent; associate degree preferred
• 1+ year of experience in a front desk, receptionist, or customer service role
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Professional appearance and attitude
• Proficiency with Microsoft Office (Word, Outlook, Excel)
• Ability to remain calm and composed in a dynamic environment

Responsibilities

• Greet and welcome visitors in a courteous and professional manner
• Answer incoming phone calls, direct calls appropriately, and manage messages
• Maintain a clean, organized, and presentable reception area
• Schedule appointments and meetings for internal staff
• Assist with administrative support, such as data entry, document filing, and correspondence
• Handle incoming and outgoing mail and packages
• Ensure security procedures are followed for guest sign-in and access
• Collaborate with different departments to support daily office functions

Preferred Qualifications

• associate degree preferred