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Information Technology – Lead – IT
| Company | RTX |
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| Location | Clarksburg, WV, USA |
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| Salary | $101000 – $203000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s, Master’s |
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| Experience Level | Senior |
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Requirements
- A Bachelor’s Degree and minimum of 8 years’ experience in a Computer Systems, Network Infrastructure, Information Technology (IT) or technology-related role, OR
- An Advanced Degree and a minimum of 5 years’ experience in an IT role
Responsibilities
- Manage permissions/accesses for building staff
- Lotus Notes Database/SharePoint maintenance and security
- Create new Help desk Tickets
- Computer Troubleshooting in person or by phone
- Monthly Finance SOX reports – A/P
- Monthly Finance Vendor reports SOX
- IT SOX documentation/testing
- DXC monthly invoice reconcile
- Customer service, support IT Outsourced help desk staff with an established Service Level Agreement
- Develop/maintain a Business Impact Analysis to define the Disaster Recovery Plan; Implement a DRP to provide minimal data and financial loss
- Maintain IT policies and procedures which support UTC initiative to conduct its business safely and managing the risks that cannot be eliminated
- Safety Auditor performing monthly reviews of the facility Inspections and Corrective Actions
- Maintain Facility Door Security System
- Maintain Facility Video Security System
Preferred Qualifications
- Degree in STEM field; Computer Science, IT / Systems or Engineering fields preferred.
- Prior experience leading a small-midsized team
- Experience pulling data and creating monthly reports for finance team
- Familiarity with building and data security
- Proven track record of operations and/or project management leadership.
- Ability to communicate at all levels of the organization including senior level management.
- Prior experience with SharePoint, SAP, and Microsoft Office Suite
- Prior knowledge of RTX projects, programs or systems to provide enhancements within the job area
