Physical Damage Appraiser
| Company | Auto-Owners Insurance |
|---|---|
| Location | Novi, MI, USA, Taylor, MI, USA, East Lansing, MI, USA, Grand Blanc, MI, USA, Troy, MI, USA, Pontiac, MI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree or equivalent experience
- A minimum of 3 years working as a physical damage appraiser
- Knowledge of Xactimate CCC software is preferred but not required
- Above average communication skills (written and verbal)
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Possess a valid driver’s license
Responsibilities
- Inspect damaged automobiles, develop information regarding repair costs, negotiate repair cost agreements, and evaluate practicality of repair and options for settlement of claims
- Maintains an understanding of current automobile construction and repair techniques, assuring compliance with statutory requirements including but not limited to appropriate use of after-market parts, and repairs to automobiles with concern for safety and industry standards
- Communicate with claim associates, agents, insured’s repair facilities and others regarding inspections and conclusions; develop and participate in required communication to vehicle owner regarding repairs, participate as necessary in negotiations, follow-up and problem resolution on claims
- Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary
- Handle investigations by phone, mail and on-site investigations
- Willing to travel and be temporarily reassigned for catastrophe duty upon request
Preferred Qualifications
- Knowledge of Xactimate CCC software is preferred but not required