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Branch Manager
Company | PNC Financial Services |
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Location | Oceanside, CA, USA |
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Salary | $72000 – $127400 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- 3+ years of related experience
- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
- Assessing and effectively managing all of the risks associated with their business objectives and activities
- Ability to cultivate diverse teams and inclusive workplaces
- Ability to drive change and innovation that will transform the business
- Ability to take personal ownership to deliver results
Responsibilities
- Lead all aspects of branch performance
- Drive revenue and customer loyalty through consultative interactions with clients
- Create a differentiated customer experience
- Collaborate with a broad range of eco-system partners
- Accountable for risk management and compliance
- Build a high performing team through the attraction, onboarding, coaching and development of branch team members
- Utilize a branded sales process to achieve sales targets and customer loyalty
- Grow branch revenue through the acquisition and share-of-wallet growth of consumer and business households
- Drive business banking results primarily through business development and community involvement activities
- Coach to consultative selling to drive results and enable customer financial well-being
- Manage and coach to the delivery of a differentiated client experience
- Lead effective problem resolution
- Drive the employee experience
- Manage operational, human capital, reputational and business risk
Preferred Qualifications
- Accountability
- Banking
- Client Counseling
- Customer Experience (CX)
- Customer Loyalty
- Decision Making
- People Management
- Proactive Approach
- Results-Oriented
- Branch Banking Services
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Sales Management