Chief Operating Officer

Chief Operating Officer

Requirements

• Bachelor’s degree in healthcare administration, business administration, public health, or a related field required.
• Master’s degree in Healthcare Administration (MHA), Master’s degree in Business Administration (MBA), Master’s degree in Public Health (MPH), or a related advanced degree preferred.
• Extensive experience (typically 10+ years) in healthcare operations management, with a significant portion in senior leadership roles.
• Proven track record in managing operational functions within a healthcare organization, including hospitals, clinics, or other healthcare facilities.
• Experience working in a non-profit healthcare environment is highly desirable.
• Understanding of the unique challenges and opportunities within the non-profit sector.
• Experience managing multiple sites or facilities within a healthcare network.
• Demonstrated success in standardizing operations and ensuring consistency across different locations.
• Thorough understanding of the California managed care and health care industries, including the regulatory environments under which they operate.
• Understanding of the regulatory environment of a non-profit organization.
• Strong organization, supervisory and analytical skills are necessary to manage the day-to-day affairs of the division.
• An accomplished executive with superior management skills and a successful track record of leading organizational change in complex environments.
• Strong commitment to the health plan’s mission, the people, and the community.
• Strategic thinker and tactical executor who can move an agenda from concept to reality and drive results and organizational improvement through performance outcomes.

Responsibilities

• Lead, direct and coordinate assigned operations.
• Establish a managerial climate that encourages teamwork and promotes collegial collaboration among all team members.
• Encourage and promote innovation.
• Exercise necessary, appropriate authority and accountability for the assigned areas of the facility, including quality of care and cost-effective services.
• Maintain effective employee, medical staff, and Board relationships.
• Hire, discipline, and conduct performance reviews and recommend merit increases for subordinate personnel.
• Review and approve budget requests in accordance with financial systems.
• Initiate or approve any needed major policy or program initiatives within the area of responsibility.
• Initiate changes as needed within the approved operating and capital budgets.

Preferred Qualifications

• Experience working in a non-profit healthcare environment is highly desirable.
• Understanding of the unique challenges and opportunities within the non-profit sector.