Patient Access-Wp – Administrative/Clerical
| Company | Premier Health |
|---|---|
| Location | Centerville, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- Ability to perform a variety of tasks, often changing assignments on short notice.
- Must be adept at multi-tasking.
- Will be required to learn and work with multiple software/hardware products to be used during the course of an average work day.
- Must possess excellent verbal and listening communication skills.
- Must be able to maintain a professional demeanor in stressful situations.
- Must be adept with machinery typically found in a business office environment.
- Possesses mathematical aptitude to make contractual calculations and estimate patient financial obligations to achieve financial clearance.
- Able to build productive relationships with all contacts.
- Must be able to complete Medicare Compliance training within 90 days of hire.
Responsibilities
- Responsible for financial counseling, collecting co-pays and deductibles, and providing financial assistance education to patients and their families.
- Responsible for stat registering, scheduling appointments, and completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system.
- Verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.
- Maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers.
- Efficiently perform all duties while ensuring patient confidentiality and privacy rights.
Preferred Qualifications
- Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.
- Position specific testing: Preferred Windows-based computer typing 25 wpm.
- Medical Terminology certification preferred.
- Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.
- Prefer minimally one-year experience in a hospital, medical office/clinic, or insurance company.
- Overall knowledge of third party collections, registration, billing and contracts is preferred.