Sr Manager – Product Development
| Company | CVS Health |
|---|---|
| Location | Boston, MA, USA, New York, NY, USA |
| Salary | $67900 – $182549 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years of work experience
- 3+ years experience in a product management, digital product development, product strategy, or equivalent role
- Experience in either a healthcare product role, OR a product role focused on a customer advocacy centered on proactive outreach
- Adept at working cross-functionally in a highly matrixed organization, bringing together people and technology from disparate teams
- Adept at execution and delivery (planning, delivering, and supporting) skills
Responsibilities
- Product manage a net-new advocacy product
- Analyze customer and member needs, pain points, and preferences to guide product development and ensure customer-and-member-centric solutions.
- Collaborate with cross-functional teams (engineering, clinical, design, operations, etc.) to define product vision, set strategic goals, and establish a roadmap for product development and enhancements.
- Use data, industry knowledge, and product instinct to drive decisions on what we build and when.
- Work cross-functionally in a complex, highly matrixed organization to understand what technologies exist in the organization today, and how they can best be leveraged in a new build.
- Balance stakeholder priorities and gain consensus on our product vision, influencing without authority.
- Write/contribute to epics, features, user stories, journey maps, etc.
- Analyze product performance metrics, track key performance indicators (KPIs), and contribute to the evaluation of product success and effectiveness.
Preferred Qualifications
- 7+ years of work experience
- Experience building a new product from the ground up
- Knowledge of PBMs
- Experience navigating large, matrixed organizations