Lead Director – Digital Product

Lead Director – Digital Product

Requirements

• 10+ years of experience in technical product management, with focus around building technical products and services.
• 5+ years of experience working in the healthcare payor industry.
• 5+ years of experience in building and managing technical product teams using Agile framework.
• Able to travel up to 5% annually.
• Able to support central time hours.

Responsibilities

• Defines and socializes the product vision, strategy, and roadmap in collaboration with the 5-in-the-box team; assesses and refines as needed.
• Establishes Epics or initiatives that are aligned to the strategic programs and deliver upon the product strategy.
• Partners with business general manager (GM) and stakeholders to make decisions on investment priorities and develop business cases.
• Translates customer and business needs into short-term and long-term product strategy by creating initiatives/epics defined to meet targeted outcomes.
• Connects the roadmap to specific value drivers that contribute to business priorities, objectives and key results, and strategic programs.
• Responsible for aligning roadmaps, backlogs, capacity, timelines, and commitments across the respective product areas needed to deliver.
• Defines product OKRs to evaluate progress towards outcomes, aligned with business objectives.
• Facilitates agile ceremonies & meetings, including PI Planning, in partnership with the product leadership team.
• Define epics, features and partner with respective product owners to define user stories, identifies dependencies, and works with teams to size ahead of future quarters.
• Ensures that incremental learnings from product delivery are prioritized in the backlog.
• Uses performance data to establish feedback loops to continuously develop new insights and hypotheses about product health.
• Tracks product OKRs to understand progress towards outcomes and KPIs to understand product health, socializes progress, and consistently reinforces objectives and alignment with solution-level or portfolio outcomes.
• Coordinates product launches, including beta testing, user feedback collection, and product documentation.
• Sets the direction and provides continuous feedback for discovery work, ensuring that the product team is focused on continuous exploration.
• Understands market and customer needs through partnership with business & customer insight teams.
• Accountable for showcasing the product teams’ delivery and final output to stakeholders.
• Interface and partners with Product Strategy to communicate progress, insights, and risks across the business, specifically with key stakeholders.
• Ensures business strategies and targeted outcomes are well understood and socialized to product teams.
• Leads the 5-in-the-box cross-functional team, including strong partnership with business General Managers.

Preferred Qualifications

• Ability to drive cross functional teams to alignment in the midst of ambiguity.
• Experience working with Cloud computing technologies and Micro-services architectures.
• Previous experience with large-scale modernization programs in technical capacity.
• Strong decision-making skills in fast moving environments.
• Experience leading product transformation within a large enterprise.
• Strong negotiation, organizational, management, analytical and people skills.
• Data-driven decision making and quantitative analysis skills.
• General understanding of core programming and computer science concepts, including cloud and AI/ML.
• Agile Certification.