Lead Catastrophe Adjuster
Company | Slide Insurance |
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Location | Tampa, FL, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree or an equivalent combination of a High School diploma and pertinent work experience required.
- Active Florida 6-20 Resident All Lines Adjuster License required.
- 4+ years of first-party property claims adjusting experience required.
- 2+ years of experience working directly for a carrier required.
- 2+ years of experience in a similar role and experience with all aspects of front-end claim and back-end claim handling including ADR, supplements and litigation required.
- Vendor management and negotiation experience required.
Responsibilities
- Oversee a pending inventory of catastrophe-related claims of varying degrees of complexity, while adhering to policies, procedures, and best practices.
- Evaluate, manage, and negotiate escalated, or disputed CAT claims to an acceptable resolution.
- Address and resolve complex or high-value claims by applying expert insights and guidance.
- Provide leadership to external resources during specified times of high-volume work to ensure operational efficiency and alignment with company objectives.
- Appropriately apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines.
- Maintain exceptional customer service, especially during high-pressure events, while communicating effectively with clients throughout the claims process.
- Thoroughly document all relevant claim information in the electronic claims management system.
- Establish appropriate claim reserves according to the guidelines established.
- Examine insurance policies, forms, and other records to determine coverage and liability.
- Ensure adherence to state statutes, ethical guidelines, and company standards, at all times.
- Prepare estimates of damage and loss amounts virtually with the assistance of fact and observation-based reports.
- Negotiate and settle claims in accordance with Slide’s practices, guidelines, and industry standards.
- Collaborate with external vendors, contractors, and service providers to expedite claim resolution.
- Availability to work additional hours during CAT events as business needs arise.
- Assist in training for new and existing team members.
- Model ethical behavior and execute job responsibilities in accordance with Slide’s core values, ethics, and information protection policies.
- Perform other duties, as assigned.
Preferred Qualifications
- Leadership experience preferred
- Industry designations or certifications a plus.
- Experience with Guidewire ClaimCenter a plus.
- Xactimate proficiency a plus.