Facilities Manager – Property Operations

Facilities Manager – Property Operations

Requirements

• A Bachelor’s degree from an accredited undergraduate institution is preferred.
• 5+ year experience in facilities or a business administration role.
• Ability to travel up to 10% of the time
• Exceptional written, verbal, and interpersonal skills
• Strong analytical and problem solving skills
• Strong Google Suite skills.
• Extensive experience with Facility Management Software (Service Channel, MaintainX,etc)
• Strong organizational skills and acute attention to detail.
• Experience with site budget creation, monitoring, reporting
• Ability to build relationships with peers, executive level management, and external vendors.
• Reliable deadline and time management skills.
• Ability to work both independently and collaboratively.
• Willingness to work within multiple time zones.
• Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves.

Responsibilities

• Support the facility maintenance request system for all Carvana locations in the assigned portfolio.
• Manage property maintenance programs and assist with site responsibilities.
• Perform periodic site inspections of assigned facilities.
• Develop relationships and act as a liaison between Carvana employees, external vendors, and in some cases, the landlords that maintain the building and equipment at each location.
• Assist with invoicing, annual maintenance budgeting, and cost tracking.
• Management of vendors including, but not limited to: Account management, Leading monthly KPI calls, quarterly business reviews, Ensuring services are delivered in accordance with contracts, agreed on standards, and documents, Escalate any instances of sub-par performance.
• Partner with the Property Operations Management to provide facilities coverage and after-hours on-call emergency response.
• Own process development and improvements in order to continuously provide innovative ways to deliver excellent service to all facility users.
• Onboarding of vendors at legacy and new locations.
• Ability to streamline and document team processes to improve efficiencies.
• Support the process of implementation of new initiatives to facilities as Carvana grows. Ability to manage cross functional trade projects in assigned regions.
• Act as a mentor and assist in the onboarding of new team members. Responsible for training and support of Facilities Specialists to help resolve complex or emergency issues.
• Other duties as assigned.

Preferred Qualifications

• Proficient in google sheets/docs.
• Facility Management experience within the manufacturing, industrial, or automotive industry
• Knowledge of Issue and Project Tracking software.
• PMP or CFM credential