Engineer – Infrastructure Compliance
| Company | Intercontinental Exchange |
|---|---|
| Location | Jacksonville, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or an equivalent combination of education, training, or work experience
- Proficient using Microsoft products including Visio, Excel, Word and PowerPoint
- Experience working within an integrated technology environment – using relational databases, endpoints/APIs and UIs to read and analyze data
- Experience and understanding of the construction of various structured document formats such as XML and JSON, as well as integration technologies such as Python, .NET, C++ and Java
- Knowledge and experience of scripting languages for the transformation of data, e.g. Python, SQL, Power Query, or advanced use of Excel and VBA
- High level understanding of data communication protocols – e.g. HTTPS, TCP Sockets and Web Sockets
- Intermediate level of understanding around networking principles and technologies – e.g. IP addressing, firewalls, routers, switches
- High level understanding of cloud infrastructure and best practices
- Experience in Linux or Windows administration
- Collaborate and work closely with Systems, Infosec, and Datacenter engineering teams
- Fundamental understanding of the SDLC processes, and tools (GIT, Puppet, Bitbucket, etc.)
- Fundamental understanding of Operational Concepts (DR, BCP, Prod vs. Non-Prod)
Responsibilities
- Communicate verbally and in writing to technical and non-technical audiences of various levels both internally and externally
- Multitask in a fast-paced environment with a focus on timeliness, documentation, and communications with peers and business users
- Suggest business workflow and recommend improvements and efficiencies to new and existing products and features
- Serve as subject matter expert for Infrastructure, Network Engineering, Network Operations, Server Engineering and various IT applications
- Develop technical solutions to identify technical non-compliance with internal, external and regulatory requirements
- Document enhancements to processes, data management, and technical capabilities of the platform and its supporting functions
- Deliver and execute on plans for deploying approved enhancements to processes and technologies that support the overall suite of platform products
- Automate deployment workflows to minimize manual intervention and reduce errors
- Responsible for network device appliances to DISA STIG controls
- Monitor and partner with appropriate teams to ensure CIS benchmarks are compliant
Preferred Qualifications
- Strong analytical and problem-solving capabilities
- Experience in maintaining data, defining operational processes and partnering across product, operations and development groups
- Experience with documenting business and system requirements including documentation of comprehensive use-cases and working within iterative software development environments
- Experience creating Policy and Procedure documentation
- Must be comfortable working with and presenting to a broad base of internal and external clients at different seniority levels
- Ability to grasp very complex architectural concepts
- Knowledge of Cisco, Juniper, Arista and other vendor equipment and configuration
- Knowledge and experience with Routing Protocols (BGP, RIP, OSPF, etc.)
- Experience in MPLS and Traffic Engineering
- Strong verbal and written communication and customer service skills
- Experience with network traffic analysis, Splunk and firewall logs