Consumer Loan Funder I

Consumer Loan Funder I

Requirements

• Thorough knowledge in the use of Internet-based loan origination software.
• Knowledge of lending principles, practices, rules, regulations, and sales.
• Ability to calculate income from paystubs, tax returns and or business returns.
• Knowledge of compliance requirements.
• Skill in the operation of personal computers and general office equipment.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with a diverse group of people including vendors and other Credit Union team members.
• Ability to act independently and confidentially, using discretion and tact.
• Ability to analyze situations and recommend workable solutions.
• Ability to coordinate a variety of activities simultaneously and prioritize work.
• Ability and desire to work in and contribute to a team environment.

Responsibilities

• Responsible for the timely and accurate coordination, processing and funding of all loan files including reviewing and interpreting underwriting conditions.
• Receive funding packets as assigned by department and manage funding from various incoming channels.
• Analyze Loan approval conditions in loan origination system (LOS). Verify the accuracy and integrity of all loan data entered into the system including but not limited to Membership, names, addresses, government monitoring information, loan information (i.e. loan amount, interest rate, terms, KBB/NADA/Black Book/MSRP information, income, etc.).
• Manage and continue to maintain all data and updates within the LOS throughout the funding process.
• Communicate and follow-up with Members/vendors regarding loan status and request and manage the timely return of required documentation needed to fund loan.
• Discuss loan options and programs with Members and vendors to ensure quality Member service.
• Identify cross sell opportunities that will benefit Member.
• Analyze credit report, credit applications to ensure credit requirements and loan policies are met.
• Verify Members income by paystubs and/or analyze personal and business tax returns to ensure income and loan policy requirements are met.
• Interact with vendors in person and over the phone to answer vendor questions in regard to retail installment sales contracts, rates, reserve programs and general lending programs.
• Coordinate loan funding with branch staff when needed.
• Ensure loan files are complete prior to auditing function.
• Ensure confidentiality and safeguard sensitive Member financial information.
• Evaluate pipeline to ensure loan files are funded within set RCU service standards and that production goals are met.
• Complete daily funding balancing and create various reports and spreadsheets as requested.
• Utilize queue management system, within LOS, in conjunction with Consumer Loan Officers to ensure high quality Member/vendor service.
• Report daily any problems or concerns with specific loan files.
• Propose new or improved processes that will improve current file flow.
• Provide exceptional service to all Members, volunteers, internal team members, and vendors.
• Review and complete lending reports as needed or assigned.
• Research and resolve Member or team member concerns as directed.
• Compose and type general correspondence including emails, letters, memo communication for staff, vendors and Members.
• Represent RCU in a courteous and professional manner at all times.

Preferred Qualifications

• Minimum of two years’ experience in consumer lending industry or closely related field.