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Staff Business Systems Analyst
| Company | Insulet Corporation |
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| Location | Massachusetts, USA |
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| Salary | $108900 – $163350 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Proven experience with Smartsheet Control Center administration, implementation and management
- Smartsheet Product Certification
- Strong understanding of integrating Smartsheet with other systems
- Proven project management experience, working in an agile environment
- Effective communication and collaboration skills
- Excellent analytical and problem-solving skills
- Stakeholder management and communication
- Proficiency in data analysis and reporting
- Ability to work independently and as part of a team, taking accountability for solutions
Responsibilities
- Gather and translate requirements for the design and implementation of Smartsheet Control Center solutions for portfolio, franchise (Business unit), and program reporting and analytics.
- Collaborate with stakeholders across the organization to design effective, intuitive, and useful Smartsheet reports, dashboards, and analytics supporting business processes, and implement best practice solutions
- Integrate Smartsheet Control Center solutions with other systems (Jira, ERP, Clarity, etc.) to streamline processes and enable data flow and automation
- Simplify, refactor, and streamline existing Smartsheet Control Center implementation, reducing time spent inputting data and reducing complexity and maintenance
- Increase and improve the visualization of Smartsheet data to provide more intuitive information for decision making
- Provide training, support, and change management activities to users on Smartsheet functions and best practices
- Monitor and maintain Smartsheet systems to ensure optimal performance and reliability
- Develop and maintain documentation for Smartsheet solutions, including user guides, training guides (in various formats), technical and administrative guides, etc.
- Manage projects from initiation to operationalization, ensuring timely delivery of updates, enhancements, and refinements to the Smartsheet ecosystem
- Measure effectiveness of Smartsheet solutions in order to continuously seek out and recommend improvements to overall ecosystem
- Troubleshoot and resolve issues related to Smartsheet implementations and integrations
- Create and operationalize a Center of Excellence (CoE)
Preferred Qualifications
- Smartsheet Professional Services/ Solution certification
- Bachelor’s degree in Information Technology, Business Administration, or a related field preferred
