Leader in Training

Leader in Training

Requirements

• At least three years of customer service or retail experience, with at least one year in a supervisory role.
• Must have reliable, responsible and dependable attendance.
• Must be 21 years or older.
• Must pass any and all required background checks.
• Must possess a valid driver’s license or state ID.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb.
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.

Responsibilities

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management.
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.
• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.
• Participate in ‘Leader On Duty’ shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.
• In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.
• Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.
• Help facilitate the store’s team member badging process with local and state agencies.
• Maintain and coordinate scheduling of team members’ shifts, meal breaks, and rest periods.
• Perform other duties as needed.

Preferred Qualifications

• Cannabis experience preferred
• Inventory control experience preferred