Solution Delivery Consultant
| Company | Netsmart |
|---|---|
| Location | Overland Park, KS, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior |
Requirements
- Bachelor’s degree or equivalent relevant work experience
- At least 1 year of health care information technology or systems management implementation or consulting working experience
- Written and verbal communication skills
- Decision making skills
- Flexibility
- Comfort with ambiguity
- Willingness to learn and adapt in a fast-paced, client-facing environment
- Willing to be onsite and in-office in Overland Park, Kansas.
Responsibilities
- Prepare and perform system build, testing and conversion project tasks using the implementation methodology
- Test and troubleshoot configurations to improve solution functionality in a variety of client environments
- Participate in client meetings and events and internal team initiatives to improve processes and create efficiencies
- Identify and report solution status, risks, and issues to client and project leadership
- Work with cross-functional teams to provide complex issue resolution and resolve escalation management issues
- Assist clients and project teams in current state analysis of department workflows.
- Maintain client relationships and navigate through conflict and complex relationship situations to achieve business objectives
- Identify and generate documentation for best practices in methodology
Preferred Qualifications
- Experience with Netsmart EHR solutions
- Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.)