Security Guard – ADESA Auto Auction

Security Guard – ADESA Auto Auction

Requirements

• 1 – 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency.
• Verify only authorized individuals enter the property. Provide facility directions to customers, vendors and transporters.
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers. Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously. Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Preferred Qualifications

• High School diploma or GED preferred