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Brand Standards – Guest Experience & Food Safety Advisor
| Company | Ecolab |
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| Location | Phoenix, AZ, USA |
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| Salary | $47400 – $71000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- High school diploma and 2 years of hospitality industry-related experience
- Position requires a current and valid Driver’s License
Responsibilities
- Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
- Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents
- Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
- Partner with other EcoSure and Ecolab teams to solve client challenges
- Complete a budgeted number of visits each week, delivering an exceptional client experience
- Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
- Support the growth initiatives of our company and our clients
Preferred Qualifications
- Bachelor’s degree in culinary, hospitality or business field
- Multilingual (Spanish & French preferred)
- High-level customer service and advanced consultative skills
- Ability to work well under pressure, juggle tasks and work efficiently against deadlines
- Strong planning and organizational skills and high attention to detail
- Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills
