Strategic Business Planning Associate

Company	American Red Cross
Location	Grand Rapids, MI, USA, Muskegon, MI, USA, Kalamazoo, MI, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Mid Level

Bachelor’s degree OR a combination of education and work experience.
Minimum 3 years of related experience or equivalent combination of education and related experience required.
Knowledge of group dynamics, direct sales, customer maintenance techniques, and negotiation skills.
Good organizational skills and the ability to handle multiple priorities effectively.
Excellent oral and written communication skills, including training and presentation skills.
Ability to work on a team.
Ability to work with internal/external partners as well as internal unit management teams to resolve complex business problems.
Ability to analyze historical collection data, project upcoming collection trends, define goals, develop measurements, and achieve operational improvements in key performance metrics.
Ability to effectively implement programs preferred.
Ability to work on a team.
Travel: Some travel may be required.

Develop and implement annual and long-term sponsor partnership annual blood drive programs in assigned geography to achieve collection goals.
Identify, develop and implement creative strategies to attract, sell, manage and retain Blood Program Leaders/Sponsor partnerships and maximize value from sponsor partnerships.
Provide sufficient organizational and operational support to sponsor contact and maintain a high level of communication with all assigned Blood Program Leaders/Sponsors.
Support the blood drive annual calendar build by identifying and applying appropriate methods to ensure productive scheduling of blood drives by assigned Sponsors.
Keep abreast of assigned geography, including but not limited to its government, demographics organizations, and competitive profile, and apply that knowledge to all aspects of servicing Sponsor groups and the penetration of designated markets.
Maintain accurate system records and provide tracking and statistical data on Sponsor group performance.
Ensure tools, technology, and strategy provided by the organization to enhance customer service, efficiency, and productivity are fit for purpose and identify opportunities for improvement.